The time We need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- North America: 8-30 business days
- Europe: 3-15 business days
- Australia, New Zealand and Oceania: 3-7 weeks
I’ll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We’re not responsible for delays due to customs.
Returns & exchanges
We gladly accept returns, exchanges, and cancellations
- Contact Us within: 7 days of delivery
- Ship items back within: 14 days of delivery
- Request a cancellation within: 6 hours of purchase
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, We can’t accept returns for:
- Custom or personalized orders
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact us if you have any problems with your order.