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Politique d'expédition

Processing time
The time we need to prepare an order for shipping varies. Business days are subject to Latvian national holidays. Twice a year we take a vacation during which we do not ship out orders. Winter vacation is from Christmas till the second week of the new year and summer vacation - 2 weeks in the middle of July or August.

Accessories: 1-3 business days
Orders under 170 EUR: 1-5 business days
Orders over 170 EUR: 1-7 business days

Estimated shipping times via regular shipping VAS Latvijas pasts
North America: 10-25 business days
Europe: 3-15 business days
Australia, New Zealand, and Oceania: 3-5 weeks

More precise shipping times for orders shipped by Latvian post are here.

Estimated shipping times via FedEx:
2-5 business days for most locations
We'll do our best to meet these shipping estimates but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Returns and Refunds
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Please remember that sale items, prototypes, and certain hygienic products can't be returned. Learn more here!
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